Effective Date: August 5, 2026
1. Introduction
Sweet Rentals LLC, doing business as My Sweet Rentals (“Sweet Rentals,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit an inquiry, communicate with us, or use our corporate-housing and furnished-housing services.
2. Information We Collect
• Name, telephone number, email address, and mailing address
• Requested check-in and check-out dates
• Preferred location, property, or housing type
• Number of occupants and pets
• Budget, accessibility needs, parking needs, and other housing preferences
• Information included in inquiries, applications, emails, calls, or text messages
• Reservation, payment, screening, and stay-related information
• Communication records, including emails, calls, text messages, and form submissions
• Consent records, including the date, time, source, and type of consent provided
• Website-use information, such as IP address, browser, device, pages visited, and cookie data
Payment and screening information may be collected or processed through secure third-party service providers.
3. How We Collect Information
• Directly from you through our website, forms, telephone calls, text messages, emails, and other communications
• From corporate clients, relocation companies, insurance carriers, booking partners, property partners, or referral sources acting on your behalf
• Through cookies and similar technologies used on our website
• From service providers involved in reservations, payments, screening, communications, or property services
4. How We Use Information
• Respond to housing inquiries
• Provide availability, pricing, property, and service information
• Process applications, reservations, payments, and screening
• Coordinate tours, calls, check-ins, check-outs, maintenance, and guest services
• Send reservation confirmations, reminders, arrival details, payment notices, maintenance updates, and other requested service communications
• Maintain business, tax, insurance, legal, and compliance records
• Protect our website, business, guests, properties, and service providers
• Send marketing or promotional communications only when the recipient has separately opted in
5. Text Messaging and Consent
Sweet Rentals may send text messages only as permitted by applicable law and based on the consent or communication request associated with the message.
Transactional or customer-care messages may include:
• Responses to housing inquiries
• Availability or pricing information
• Appointment or tour reminders
• Reservation or booking confirmations
• Check-in and check-out information
• Payment reminders
• Maintenance and service updates
• Other communications related to an inquiry, reservation, or stay
Recipients may separately choose to receive marketing or promotional text messages from Sweet Rentals. Marketing consent is optional and is not a condition of purchasing or receiving services.
Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Carriers are not liable for delayed or undelivered messages.
6. Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sweet Rentals will not sell, rent, or disclose mobile phone numbers or text-message consent data to third parties, affiliates, lead generators, or other organizations for their own marketing or promotional purposes.
7. How We Share Information
We do not sell or rent personal information. We may share information with service providers only as reasonably necessary to operate our business, fulfill a housing request, provide a reservation or stay, process payments or screening, maintain our website and communications systems, or meet legal obligations.
Service providers may assist with:
• Property sourcing and booking
• Payment processing and background screening
• Customer relationship management
• Telephone, email, and text communications
• Website hosting, analytics, and security
• Maintenance, cleaning, and guest services
• Accounting, legal, insurance, and regulatory obligations
These providers may use the information only to perform services on our behalf or as otherwise permitted by law. We may also disclose information when required by law, subpoena, court order, or governmental request, or when reasonably necessary to protect our rights, property, guests, service providers, or the public.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the site, remember preferences, measure website use, and improve performance. Visitors may control cookies through browser settings or through any consent-management tools provided on the website. Disabling cookies may affect certain website functions.
9. Embedded Content and Third-Party Websites
Our website may include embedded content or links to third-party websites. Those services may independently collect information and are governed by their own privacy policies. Sweet Rentals is not responsible for the privacy practices of third-party websites or services.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide housing and related services, maintain reservation and communication records, meet legal, tax, insurance, contractual, and regulatory obligations, document consent and opt-out requests, resolve disputes, and enforce agreements.
12. Your Rights and Choices
• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion, subject to legal and business retention requirements
• Withdraw marketing consent
• Ask questions about our privacy practices
13. Opting Out
Text messages: Reply STOP to unsubscribe from text messages. You may receive one confirmation message. Reply HELP for assistance or contact us using the information below.
Marketing emails: Use the unsubscribe link in a marketing email or contact us.
Withdrawal of marketing consent does not necessarily prevent Sweet Rentals from sending communications that are legally permitted and necessary to administer an active inquiry, reservation, contract, payment, or stay.
14. Children’s Information
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. Contact us if you believe a child has provided personal information to us.
15. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
16. Contact Information
Sweet Rentals LLC, DBA My Sweet Rentals
6400 S. Fiddlers Green Circle, Suite 250-519
Greenwood Village, Colorado 80111
Email: info@mysweetrentals.com
Phone: 720-223-1596
Website: https://mysweetrentals.com/