Privacy Policy

Sweet Rentals may send transactional text messages only to individuals who provide express consent through our website or another documented opt-in method. Transactional messages may include responses to inquiries, booking confirmations, appointment reminders, check-in information, maintenance updates, payment reminders, and other service-related communications.

Individuals may separately choose to receive marketing and promotional text messages from Sweet Rentals. Marketing consent is optional and is not a condition of purchasing or receiving services.

Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe from text messages or HELP for assistance.

Carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for service providers that support the delivery of our text messages.

Data Sharing Policy

We do not sell or rent your personal information. We do not share your personal information with third parties for their own marketing purposes.

We share information only with service providers who help us operate our business and deliver the services you request. These include payment processors, background screening providers, property management and booking software, maintenance vendors, communications and messaging platforms, and booking platforms. These providers are permitted to use your information only to perform services on our behalf.

We may also disclose information when required by law, court order, or subpoena, or when necessary to protect our legal rights, property, or the safety of others.

Text messaging opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages.

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for your convenience. These cookies last for one year.

If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we set additional cookies to save your login information and display preferences. Login cookies last two days, and screen option cookies last one year. If you select “Remember Me,” your login persists for two weeks. Login cookies are removed when you log out.

You can control cookies through your browser settings. Disabling cookies may affect how parts of the website function.

Comments and Uploaded Content

When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string, to help with spam detection. Comments may be checked through an automated spam detection service.

An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you use it. The Gravatar privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public alongside your comment.

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), because visitors can download those images and extract the location data.

Embedded Content From Other Websites

Pages on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves as if you visited that website directly. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.

Data Security and Protection

We take appropriate measures to protect the personal information you provide, including:

• Encryption: sensitive data, including personal and payment information, is encrypted in transit and at rest
• Access controls: only authorized personnel may access personal information
• Regular audits: we review our systems and data handling processes on an ongoing basis

Data Retention

We retain inquiry, booking, and communication records for as long as needed to provide services and to meet legal, tax, insurance, and recordkeeping requirements.

We retain SMS consent and opt-out records for as long as required to document compliance with messaging regulations, including after you opt out.

Comments and comment metadata are retained indefinitely so that follow-up comments can be recognized and approved automatically. For registered users, we store the personal information provided in the user profile. Registered users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also view and edit that information.

Third-Party Services

We use third-party platforms to manage customer relationships, communications, forms, appointment scheduling, and automated workflows. These platforms act as data processors and store contact information, conversations, form submissions, and communication history on our behalf. They are permitted to process this information only to deliver services to Sweet Rentals.

Your Rights and Choices

You may:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, except where we are required to retain it for legal, administrative, or security purposes
• Withdraw consent to marketing communications at any time

To make a request, contact us at info@mysweetrentals.com.